- Elgato game capture windows 10 not working install#
- Elgato game capture windows 10 not working drivers#
Elgato does provide phone support for their products. Please help!ĮDIT: In BIOS the card is visible as soon as I plug it in to the USB port. I dont really know enough about obs / but im pretty sure it was not designed with the video capture in mind. I will probably contact the support on monday but I figured I'd write here and maybe someone experienced something similar and could help me to make the card work.
![elgato game capture windows 10 not working elgato game capture windows 10 not working](https://static.tweaktown.com/content/9/4/9446_150_elgato-4k60-pro-mk-2-4k-hdr-240hz-pcie-capture-card-review_full.png)
I can also verify that the card itself works properly, at least on the macbook.
Elgato game capture windows 10 not working drivers#
I tried all of the shenanigans with the drivers - I disabled all drivers in device manager, removed and reinstalled them, but to no avail. I'm on Windows 10 20H2 version, but also tried to run it on some version from 2019 (can't remember which specifically). Been searching for weeks, but can’t find much, sent help requests & tweets to elgato, but nothing, strangely it detects using the elgato game capture software, but not the video capture software, someone on a,Avon said they had to use an older version of he software, was difficult to find, but hasn’t answered my enquiry, so can’t find older versions.
Elgato game capture windows 10 not working install#
I did install both the Game Capture HD and barebones drivers from the Elgato site, also in multiple versions, nothing happened. The Team Chat menu can capture game team conversations, while the Music menu can record music on PC.
![elgato game capture windows 10 not working elgato game capture windows 10 not working](http://files.elgato.com/supportimages/gchdlibrary.jpg)
Step 3: There are several options on the top menu bar. uninstall all Elgato device drivers as well as the Elgato Game Capture software. Find the Elgato HD or HD60 drivers, something like HD60 2.3.3.3.
![elgato game capture windows 10 not working elgato game capture windows 10 not working](http://files.elgato.com/supportimages/gchd_screenshot_mac.jpg)
What you can try is this: Open Windows control panel. No matter the port i plug the HD60 S into I either get an error with not recognizing the hardware (A request for the USB device descriptor failed) or I get the cart visible in the Capture software but with the information that USB 3.0 is required. Step 2: Open Elgato Game Capture HD on your PC, then go to the Capture tab on the right side and click the Elgato Sound Capture option to launch the recording features. Drivers come as part of the Elgato Game Capture install package. The Motherboard has 2 USB 2.0s, 4 USB 3.2 gen 1s, 1 USB 3.2 gen2 type A and 1 USB 3.2 gen2 type C Nvidia Geforce GTX 1060 I got from my previous setup. Hi, I basically have the issue I described in the topic.